ARTICLE
5 Best ChatBot Alternatives To Try in 2025
Discover the five best ChatBot alternatives. Explore AI-powered platforms that improve customer service and deliver personalized experiences.
Jan 07, 2025 · 10 min readDrive tangible results with AI-boosted conversation
Intelswift’s live chat software puts humans—your customers and your teams—at the center:
24/7 AI-Powered Support
Keep the conversation flowing effortlessly 24/7—let the AI agent resolve inquiries or seamlessly escalate to the right person. If no one is available, a ticket is created automatically, ensuring every request gets the attention it deserves.
10x Higher Conversions
Achieve 10x higher conversion rates compared to traditional support methods that don’t include an AI enhancement.
25% Higher Satisfaction
Boost customer satisfaction by 25% with fast, personalized service that your audience will love.
Seamless Business Integrations
Free up time for core business needs with AI-driven triggers and integrations with top platforms like HubSpot, Slack, Salesforce, Mailchimp, and more.
Automate with AI
Automatically assign, close, and prioritize conversations and tickets, and do more with our visual automation builder.
Improve productivity with Swift Copilot, your AI assistant
With Swift AI Copilot, human agents receive real-time guidance to provide the best CX—ensuring efficiency and accuracy at every step.
Ticketing
Streamline customer inquiries by organizing, tracking, and prioritizing requests, ensuring faster response times and improved issue resolution.
Custom fields
Custom fields allow you to enrich your CRM with detailed customer inquiry data, providing deeper insights and better tracking.
All channels in one platform
Manage all customer interactions from a single platform. Provide seamless support to your audience, whether they reach out via WhatsApp, Slack, Instagram, Facebook Messenger or any other channel.
Built to Work with Your Favourite TechStack
Calendly
Stripe
Zendesk
Mailchimp
JIRA Atlassian
Salesforce
Zoho CRM
Pipedrive CRM
Hubspot CRM
Our Blog
Explore our latest content on customer service automations, AI, chatbots, and many more.
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6 Best LivePerson Competitors for More Efficient Customer Service
Looking for LivePerson alternatives? Here’s a detailed overview of the top six LivePerson competitors to help you choose the best one for your business.
Jan 06, 2025 · 12 min read
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Top 10 HelpCrunch Alternatives Reviewed
See which of these HelpCrunch alternatives is best for your company – analyze the pricing, features, customer reviews and integrations of 10 solutions.
Jan 02, 2025 · 16 min readFrequently asked questions
Still have questions? Feel free to reach out to us via email: support@intelswift.com
Which live chat software is best?
Intelswift is one of the best live chat software. It’s designed with AI at its core to meet modern customer demands for quick, accurate and personalized support. You can count on features like automatic transfers from AI support agents to human representatives, seamless integration with top platforms like HubSpot, Slack, WhatsApp, Mailchimp and 120 more, plus useful tools like tags, notes and AI chat session summaries.
Which app is the best free helpdesk software?
Intelswift is the best helpdesk software with AI-powered tools you can try for free.
What is a helpdesk system?
A helpdesk system is software that streamlines customer support, ticket management, and live chat to ensure fast and efficient issue resolution. Intelswift’s AI-powered helpdesk platform unifies live chat, omnichannel communication, ticketing, workflow automation, and more into a single customer communication solution that reduces response times, enhances CSAT, and delivers high-quality CX at an affordable cost. With seamless integrations into your tech stack and real-time support, it drives higher customer satisfaction, more leads, and increased conversions.
What is an omnichannel helpdesk?
Omnichannel helpdesk enables you to provide customer support through multiple communication channels, such as your web widget, Slack, WhatsApp, Telegram, Facebook and Instagram. It also lets you manage all your communications from one centralized platform. At Intelswift, we go beyond basic omnichannel support by integrating AI-driven automation, ticketing, workflows and more into one powerful ecosystem. For even greater efficiency, explore our AI Agents Marketplace, where you can deploy specialized AI solutions like AI Data Analysts or SLA Enforcers in just a few clicks. These vertical AI solutions enhance customer service without additional integrations, allowing you to streamline even more tasks directly within Intelswift.
