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5 Best ChatBot Alternatives To Try in 2025
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Jan 07, 2025 · 10 min readSwift Copilot
AI Assistant that boosts your team's performance
Access an internal, AI-powered assistant to generate valuable insights, visualize data and help your customer support team achieve better results in less time. Swift AI Copilot is a standalone product that is seamlessly integrated with our other solutions — Helpdesk, AI Agents, Swift Docs. Power up with Swift AI Copilot—one platform, one plan!
No credit card required
The advantages of using AI Copilot
See how Swift AI Copilot assistant helps across all your customer support operations.
Boost efficiency with Swift AI Copilot
63% of contact centers face a staffing shortage. Even if staffing isn’t an issue, maximize your support agents' time by enabling them to deliver accurate responses faster, powered by AI prompts tailored to your internal knowledge base.
Improved customer experience
The Swift AI Copilot personal assistant boosts customer satisfaction by tailoring interactions to individual needs and significantly reducing wait times.
Less agent burnout
Swift AI Copilot supports agents by simplifying their tasks, helping to reduce burnout, which, according to the JeffToister Service Culture Guide – the risk of burnout in this job position is very high, sitting at 59%. It’s high time to take a load off your team’s shoulders!
Who can benefit from using Swift AI Copilot
Generate prompts for answering the client
Swift AI Copilot generates replies that your agents can use while answering the client’s questions. It provides quick access to crucial information – along with a source, so it’s always easy to verify – saving your customer support team tons of time.
Flawless Communication
Swift AI Copilot ensures your team’s messages are clear and professional. It translates customer inquiries instantly, corrects grammar in real time, and enhances responses without requiring agents to switch between windows. With every interaction polished and accurate, your team can communicate confidently and efficiently.
AI Converstion Summary
Get short summary about conversation to smootly pass it from AI Agent to a Live Agent
AI-driven onboarding
Swift AI Copilot simplifies the onboarding process by providing new employees with instant access to key information and resources in the internal knowledge base. It accelerates training, highlights essential standards, and ensures a smoother transition into the project.
Swift AI Copilot reduces costs while providing strategic value. It’s useful across various industries and scenarios – wherever you can use Live Chat, such as banking, e-commerce, digital marketing, online education and more.
Our Blog
Explore our latest content on customer service automations, AI, chatbots, and many more.
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Jan 02, 2025 · 16 min readFrequently asked questions
Still have questions? Feel free to reach out to us via email: support@intelswift.com
Can AI be used to analyze data?
Yes. With the ability to process vast amounts of information quickly and accurately, AI tools can identify patterns, trends and anomalies that may not be immediately apparent to humans. One of the primary use cases of AI in data analysis is predictive analytics. ML models can forecast future outcomes with remarkable precision by leveraging historical data and aggregating it in AI-powered knowledge bases.
Is there AI for data visualization?
Which AI tool is best for data analysis?
How to make a customer service report?
What are the 7 C's of customer service?
What are customer reports?
