AI Customer service automation

Customer service automation software streamlines support processes, ensuring a seamless human handoff. Our smooth integration of AI with live agents, workflows and automatic CRM updates ensures that customers always receive efficient, human-like support, creating a more satisfying experience for future interactions.

Intelswift enhances customer satisfaction by delivering seamless, personalized, and proactive support. Our AI-powered solutions provide instant and relevant responses across multiple channels—whether through text, images, or video calls—ensuring no query is left unresolved. Even if a live agent is unavailable at the moment, a support ticket is automatically created, preventing dead-end situations often found with traditional chatbots. This guarantees that every customer interaction is addressed and followed up promptly.

Yes, Intelswift is designed to seamlessly integrate with popular CRM systems and support tools (120+ integrations), ensuring a smooth transition and enhanced functionality for your existing techstack.

Customer service automation is all about providing personalized, proactive help right when a customer reaches out. It’s not just about answering questions – it’s about delivering the right info in the best format, whether text, images or even a video call, all within the same channel the customer contacted you on or using multiple channels at once when needed.

Automated customer service is like having a super-efficient assistant who works 24/7—quick responses, cost savings, and never missing a beat with routine inquiries. Every customer request gets handled, so no leads are left behind, even for those big, tough tickets. And when things get tricky, it smoothly hands over to a human agent. Plus, your CRM stays updated automatically, and you get valuable insights to keep things running smoothly.

One common drawback is that not all issues can be solved with AI, and some people prefer talking to a real person. But with our solution, there’s a smooth, seamless handoff between AI and live agents, so no customer request ever gets lost or left unresolved. If needed, customers can easily switch to a human agent, ensuring every concern is taken care of.

Real automation happens with AI Agents and smart workflows. Intelswift ecosystem gives you enterprise-grade features to streamline business processes—like handling inquiries, routing requests, and collecting data—all powered by AI. With no extra cost, you can deploy custom workflows and AI Agents to manage customer communication effortlessly, leaving your team free to focus on bigger priorities.

No, building an AI agent with Intelswift is fast and easy. Just provide your website URL, knowledge base link, or other textual content to instantly create your tailored AI Agent for customer service, sales, or marketing. You can refine your AI Agent in preview mode and continuously train it using the 'missing data' tab.

Yes! Sign up to start a 21-day free trial.

No, setting up Intelswift on your website doesn’t involve coding or complex tech skills. Just copy and paste a code snippet to embed the Intelswift widget on your site.